Giving legal advice: an adviser's handbook is a unique guide to the best practice, skills and tactics for advising clients and conducting cases. The basic principles of giving advice and resolving clients' problems are explained in a highly practical way. Key areas of social welfare law are outlined and each topic is helpfully illustrated with flow-charts and sample documentation.

Since the first edition of this book (published as The Adviser's Toolkit) there has been a significant reduction in the funding and availability of legal advice services. New models of advice services are emerging in an attempt to fill the gap left by government cuts and there are growing numbers of self-representing individuals - litigants in person - who need as much help and guidance as possible to navigate the legal system.